Privacy policy

Data controller

The data controller is Dial Home, CUI 29086914, with its registered office in Cluj-Napoca, Str. 13 Septembrie nr. 12A, parter, email: office@dialhome.ro.

Data we may process

• first and last name
• company
• role, if provided
• email address
• phone number
• information from the message submitted through the form
• technical data needed for the site to function
• cookie preferences

Purposes

• replying to requests sent through the form or email
• communication about Dial Home services
• administering and securing the site
• analysing site traffic, only if the user consents to analytics cookies
• meeting applicable legal obligations

Legal bases

• legitimate interest in answering requests and administering the site
• consent for optional cookies and marketing communications, if these exist
• legal obligation, where the law requires certain data to be retained

Retention period

Data submitted through the form is kept for as long as needed to handle the request and for any legal obligations or the defence of rights. Data collected through cookies is kept according to the periods indicated in the Cookie policy.

Recipients and providers

Data may be accessed by technical providers who help host, maintain, secure or analyse the site. These providers must act on Dial Home's instructions and offer adequate guarantees for data protection.

Data subject rights

Data subjects may request access, rectification, erasure, restriction of processing, objection to processing and data portability, under the conditions set by applicable law. They may also withdraw consent given for optional cookies or marketing communications.

Contact

For requests regarding personal data, you can contact us at office@dialhome.ro.

Complaints

Data subjects have the right to contact the competent data protection authority if they consider that their rights have been infringed.